Teneisha Johnson

(May 2014 – Oct 2016):       RBC Royal Bank (Cayman) Limited

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Account Manager (May 2015- Oct 2016):

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• Contributing to team sales plan with small loans

• Promoting and providing product solutions

• Maintaining and growing Customer’s Portfolio

• Developing and maintain relationships with Service Partners

• Optimizing business opportunities and referrals

• Opening and updating business and personal accounts

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CSR Complex (May 2014-May 2015):

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• Providing core banking needs- wire transfers, standing orders, term deposit, drafts, cash transactions etc., as well as promoting all the products and services of the bank.

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(August 2016- December 2017)  The Brooklyn Pizza and Pasta Restaurant Part-Time

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Hostess: Responsible for booking reservations, seating guests and placing take-out orders. Additionally, assists waiters when needed.

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(2013-2014):                      Subway Cayman Islands Full Time

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Sandwich Artist: Sandwich Artist greets and serves guests, prepares food, maintains food safety and sanitation standards, and handles or processes light paperwork. Exceptional customer service is a major component of this position.

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(2012-2013):                Prosec Secretarial & Administrative Services

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Office Assistant: Responsibilities included Word and QuickBooks processing; tying; filing; data entry; banking and various errands; proof reading and editing.

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(2005- Present):                                                   Voluntary Work

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• I was involved with the Youth Leadership program at the Eagle House for delinquent youth.

• I was a member of the Commonwealth Youth Club, educated in policies and parliamentary procedures.

• I was a co-editor of Youth Services Unit Quarterly Newsletter

• I used to be a Youth Leader in Friday’s Youth Group and Vacation Bible School.

• I was a contributing writer to the Christian Lifestyle Magazine since the inception in 2008 until 2016.

• I was a member of the Grand Cayman Toastmaster

• I was a  Member of Kiwanis Club of Grand Cayman

• Volunteered with the Cayman Islands Cancer Society

• Volunteered with the Cayman Islands Special Olympics

• Volunteered with Cayman Care

• Volunteered several times with Cayman Hospice Care

• Volunteered with Solomon and Harris Community Mentorship Program for Youth

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(2008-2009):                                                   Foster’s Group

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Human Resources Administration: Responsibilities included Pension and Insurance; Contracts for new hires; Uniform orders and distribution; conducting monthly meetings regarding HR issues with employees.

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(2005-2006):                                                   Ritz Carlton

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Lobby Concierge and Quality Leader: Responsibilities included Team Development, Communications and Supervisory Training.

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(1999-2005):                                                   Butterfield Bank

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Bank Teller:

• Processing Debit Cards, Credit Cards, Term Deposits, Safety Deposit Boxes and Online Banking

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Utility Processing Clerk:

• Processing bill payments

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Senior Customer Service Clerk:

• Processing new accounts

• Processing and assisting with online banking

• Wire processing

• Treasury

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Fund Accountant Trainee:

• Worked extensively with the MFACT system (calculating Net Asset Values) with foreign exchange rates and weekly Proprietary Fund prices;

• Security Masters for new securities; posting trade for Bank Accounting Department;

• reconciling Trial Balance Reports;

• Working with Bloomberg and the NTAS systems and also Prime Broker experience.